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Globex Lighting is an online electrical wholesaler. If you are purchasing from our website you agree to our conditions.
Warranty is manufacturers warranty listed on the boxes of each item or unless otherwise stated elsewhere for that product category.
We do not offer refunds or returns for change of mind.
We handle warranty as a replacement or repair warranty up to our discretion.
Most items will need to be installed by a licensed electrician under Australian law.
Return Requests – Faulty or Defective Items
Return requests will need to be initiated within 7 days of receiving faulty items or a 30% restocking fee may apply. We do not accept returns after 30 days.
Email : email@example.com (please put subject line as
(Return Request) (Order ID) (Company Name)
And in the email please put Items, quantity, reasoning, purchase date, pictures of items fault, defect, returning condition, new, used, package missing etc.
All return requests are handled within a 2 week period.